Privacy Notice

GDPR
The General Data Protection Regulation, or GDPR, is a European privacy law effective from May 25, 2018. The GDPR regulates how individuals and organisations may collect, use, and retain personal data.

What is considered "personal data"?
Under the GDPR, personal data is any information about a specific person. This broad definition includes not only traditional personal data—e.g., dates of birth, names, physical addresses, email addresses—but location data, biometric data, financial information, and much more.

What information do we collect?

  • Your name and email address is recorded when you sign up to our newsletter
  • Your name, email address and email communication is recorded when you submit a form on our website
  • Your name, email address, postal address and payment information is recorded when you purchase a service or product from our website

Anonymous analytics information is also collected via cookies on our website. This includes a users date and time of visit, the IP address, the referrer, the browser version and operating system being used.

Why do we collect this information?

Your email address is recorded when you sign up to our newsletter so that we can send you information on upcoming events, new products or share thoughts and wisdom. This is done via Mailchimp and you can unsubscribe at any time by clicking the unsubscribe link at the bottom of a Mailchimp email from us. We do not share your information with anyone else but Mailchimp. We do not export any data out of Mailchimp and we have a Data Processing Agreement in place with them. You can read their privacy policy here - Mailchimp Privacy Policy

Your name, email address and email communication (if you submit a form on our website) is collected purely in order to respond to your enquiry. We do not categorise this information, your information is not passed on to any other organisations and this information is viewed only by Ben Parkes. We keep this information on secure email for varying time periods depending on the nature of your enquiry.

Your name, email address, postal address and payment information is collected purely to process your order. Your payment information is processed via our website provider - Squarespace - and which ever of our payment processors you use - Stripe or Paypal. Click the links to read more about their data privacy.

Analytics information is kept for 7 days only and is used to assess how successful and user-friendly the site is. An individual cannot be identified from this information alone and we do not use this information in conjunction with any other information to identify an individual. This information is not exported to any other service.

Third parties
We do not directly pass any information on to third parties. This website however does use third party services which are subject to their own privacy and cookies policies. Please see below a list of these organisations with links to their privacy policies. For more information on our cookies policy please click here.

Right to amend or delete information
If you wish to unsubscribe from our newsletter you can find a link at the bottom of a newsletter from us. Should you have any problems doing that please contact us here so we can manually amend or delete your information within 30 days from your initial request.

Should you, having contacted us via the forms on this website or purchased an item, wish for us to amend or delete your information please contact us and we will deal with your request within 30 days. 

More information
For more information on GDPR and your individual rights please see the Information Commissioner's Office website.